Privacy policy

Welcome to Curvy Peach ("we," "us," "our"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through third-party payment providers)
Order history

Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited
Time spent on our website
Referral sources
Location information (where permitted)

Marketing Information

If you subscribe to our communications, we may collect information regarding your preferences and interactions with our emails and promotions.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

Processing and fulfilling orders.
Providing customer support.
Managing your account.
Sending order confirmations and updates.
Improving our website, products, and services.
Responding to inquiries and requests.
Sending promotional emails, newsletters, and offers (where permitted by law).
Preventing fraud and unauthorized transactions.
Complying with legal obligations and enforcing our policies.

We will only process personal information when we have a lawful basis to do so.

3. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences.
Analyze website traffic and usage.
Improve website functionality.
Deliver personalized content and advertising.

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

4. Third-Party Services

We may use trusted third-party service providers to operate our business and provide services, including:

Payment processors
Shipping and logistics providers
Email marketing platforms
Analytics providers
Advertising and social media platforms
Customer support tools

These third parties may have access to your information only to the extent necessary to perform services on our behalf and are required to protect your information in accordance with applicable laws.

Our website may also contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites.

5. Sharing of Information

We do not sell your personal information.

We may share information in the following circumstances:

With service providers that help us operate our business.
To comply with legal obligations, court orders, or governmental requests.
To protect our rights, property, customers, and security.
In connection with a merger, acquisition, restructuring, or sale of assets.
With your consent or at your direction.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders and provide services.
Maintain business records.
Comply with legal and regulatory obligations.
Resolve disputes and enforce agreements.

When information is no longer required, we will securely delete or anonymize it where appropriate.

8. Customer Rights

Depending on your location and applicable laws, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Request a copy of your information in a portable format.
Opt out of receiving marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

9. Children's Privacy

Our products and services are not directed toward children under the age of 13 (or the applicable age under local law). We do not knowingly collect personal information from children.

If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete such information.

10. International Data Transfers

If you access our website from outside the country in which our business operates, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.

By using our services, you consent to such transfers where permitted by law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.

Any changes will be posted on this page with an updated effective date. Continued use of our website after such changes constitutes acceptance of the revised Privacy Policy.

12. Contact Information

If you have any questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us:

Curvy Peach
Email: curvypeachofficial@gmail.com
Address: 123, Shyamnagar Road, Dumdum Park, Kolkata - 700055

We will make reasonable efforts to respond to your inquiries in a timely manner.